Frequently asked questions about our mobile salon services

Travel is complimentary within 8 miles of our base; beyond that, a modest mileage fee applies. For larger bookings, we can travel farther by arrangement.

Clear a small space with good lighting and a plug socket. For massage, space for a couch helps. Please let us know about parking or access.

We accept contactless cards, Apple Pay, Google Pay and bank transfer. A small deposit may be required; balances are paid securely after your appointment.

Yes—professional tools, fresh linens and premium, cruelty-free products are provided. Share any allergies or preferences in advance so we can tailor your treatment.

Yes—public liability insured and enhanced DBS checked. Certificates are available on request for your peace of mind.

You can reschedule up to 24 hours before without charge. Inside 24 hours, a small fee may apply to cover reserved time and preparation.

Yes—required for colour, tints and lash services. We’ll arrange testing at least 48 hours before your appointment.

Please advise on parking, stairs or lift access. Ground-floor or lift access is preferred for massage couches, but we’ll adapt where possible.

Absolutely—every age and gender is welcome. For under-16s, a parent or guardian must be present during the appointment.

Tell us within 48 hours and we’ll make it right with adjustments or guidance to ensure you’re delighted.